Welcome to the Computer and Engineering Technologies Division

WAKE TECHNICAL COMMUNITY COLLEGE
COMPUTER AND ENGINEERING TECHNOLOGIES DIVISION

Course: CTS 115 - 10 weeks

Title: Info Sys Business Concept

Lead Instructor:	Miller, Robert J.
Office:	1st Floor HEB, Health Science Campus
Phone:	212-3848
Office Hours:
	Posted In Blackboard

Textbook
Title:			Business Driven Technology
Author:			Stephen Haag, Amy Phillips, Paige Baltzan
ISBN:			0073323063
Publisher:			McGraw Hill

Special Equipment:
Software:			None
Additional Information:
Special Instructions:

Credit hours:

Pre-requisites:

CIS-110(S21058) CIS-111(S21059) or SGD-111

Co-requisites:

None

Description:

The course introduces the role of IT in managing business processes and the need for business process and IT alignment. Emphasis is placed on industry need for understanding business challenges and developing/managing information systems to contribute to the decision making process based on these challenges. Upon completion, students should be able to demonstrate knowledge of the ‘hybrid business manager’ and the potential offered by new technology and systems. This course has been approved to satisfy the Comprehensive Articulation Agreement for transferability as a premajor and/or elective course requirement. (TAC – 05/24/06)

Course Goals:

Build knowledge of the principles involved in creating, implmenting and managing business driven technology.
Build knowledge of competitive and strategic business principles, and an understanding of how IT plays a key role in an organization achieving its strategic goals and objectives.
Build knowledge of the principles involved in building a customer centric organization.
Build the knowledge of the principles involved in creating Customer Relationship Management and Enterprise Resource Planning solutions.
Build knowledge of the principles involved in valuing, storing, viewing, and protecting organizational information.
Build knowledge of the principles involved in fostering colloborative relationships both inside and outside the organization.
Build knowledge of the principles involved in creating software to suppport the agile organization.
Build knowledge of the principles involved and the as the advantages and disadvantages inherent in creating and implementing Outsourced IT solutions.

Course Objectives:

Demonstrate an understanding of how IT functions as a tool for business success.
Demonstrate an understanding of the role of IT in managing business processes and the need for business process and IT alignment.
Demonstrate an understanding of need for IT people to understand business challenges and develop and manage information systems that contribute to the decision making process based on these challenges.
Demonstrate knowledge of the attributes that make up a "hybrid business manager" and the potential offered when these individuals implement appropriate business driven technologies.

The Core Values of Wake Technical Community College
Respect	Instructor and students will foster an environment that is respectful of all.
Responsibility	Instructor and students will foster an environment that promotes taking responsibility for one's actions and obligations.
Critical Thinking	Instructor and students will strive to improve the critical thinking skills of analysis, synthesis, and evaluation.
Communication	Instructor and students will strive to ensure that both written and oral communications are clearly understood.
Collaboration	Instructor and students will strive to develop collaborative skills.

Grading Is As Follows:
Class Participation	10	WTCC attendance policy applies
Quiz 1	5	First Quiz
Midterm Exam	20	First Exam
Quiz 2	5	Second Quiz
Final Exam	20	Second Exam
Term Paper	20	See requirements document for details
Assignments	20	Homework and other projects assigned by course instructor

Classroom Policies:

Students are responsible for all of the information presented in the Wake Technical Community College Student Handbook.
Please note that computers are to be used at all times for official course purposes. Use of computers for general web surfing, email, chat rooms, etc. is not allowed. Violation of this rule will result in a grade deduction and possible loss of computer privileges.
The college forbids the use of audible electronic equipment (cell phones, pagers, etc.) during instructional time.
If you miss a lecture or arrive late, you are responsible for the material presented, handouts distributed, and any announcements made that day. The instructor will not provide notes for missed classes.

Week	Coursework	Textbook/Assignments
Tentative Schedule Note: This schedule is subject to some changes/modifications per Instructor-- This offered as only a study guide. The pace of each class differs according to the instructional needs of the students in the class. Always consult with your instructor. Note** A Final Project may beassigned in lieu of a Final Exam.
1	Course Introduction Chapter 1 Business Driven Technology Overview Instructor Hand-Out Organizational Structures	As assigned by course instructor and posted in Blackboard See Course Documents section on Blackboard for Hand-Outs.
2	Chapter 2 Identifying Competitive Advantages Chapter 3 Strategic Initiatives for Implementing Competitive Advantages	As assigned by course instructor and posted in Blackboard
3	Chapter 4 Measuring Success of Strategic Initiatives Chapter 5 Organizational Structures That Support Strategic Initiative	As assigned by course instructor and posted in Blackboard.
4	Quiz 1 (chapters 1 thru 5) Chapter 6 Valuing Organizational Information	Blackboard Quiz. As assigned by course instructor and posted in Blackboard.
5	Chapter 7 Storing Organizational Information Databases Chapter 8 Viewing and Protecting Organizational Information Term Paper Announced	As assigned by course instructor and posted in Blackboard.
6	Chapter 9 Enabling the Organization - Decision Making Chapter 10 Extending the Organization Supply Chain Management	As assigned by course instructor and posted in Blackboard.
7	Midterm Exam (chapters 1 through 10) Chapter 11 Building a Customer-Centric Organization Customer Relationship Management	Blackboard Exam. As assigned by course instructor and posted in Blackboard.
8	Chapter 12 Integrating the Organization from End-to-End Enterprise Resource Planning Chapter 13 Creating Collaborative Partnerships Through E-Business	As assigned by course instructor and posted in Blackboard.
9	Quiz 2 (chapters 11, 12, 13) Chapter 17 Fostering An Innovative Organization Chapter 19 Building Software to Support an Agile Organization	Blackboard Quiz As assigned by course instructor and posted in Blackboard.
10	Final Exam Term Paper Presentations	Blackboard Exam.

Disability Support Services is available for students who require academic accommodations due to any physical, psychological, or learning disability. To determine eligibility, contact the office at 108-S Holding Hall or call
662-3405 (TDD 779-0668).